Vaelor · by Nsightlytics

Support

Email: support@nsightlytics.com
We usually reply within 1–2 business days.

Common questions

My car won't connect. Make sure you sign in with the Tesla account that owns the vehicle, and add the virtual key when prompted (the app guides you). Then tap "Check again".
No action buttons on notifications. Press and hold the notification (or view it on the lock screen) to reveal the buttons — iOS hides them in the compact banner.
Pre-cooling didn't fire. Vaelor needs a learned routine (a few days of normal driving) or a calendar event with a real address. Check Profile → Smart Departure settings.
Cancel my subscription. iPhone Settings → your name → Subscriptions → Vaelor Pro.
Delete my account & data. In the app: Profile → Delete Account (immediate and irreversible). You can also revoke Vaelor's access from your Tesla account settings.

Vaelor is an independent app and is not affiliated with, endorsed by, or sponsored by Tesla, Inc. Tesla is a trademark of Tesla, Inc.